DentComm

Streamline Your Patient Communication with DentComm

In today’s competitive healthcare landscape, timely and personalized communication is the lifeblood of patient retention and satisfaction. DentComm arms your practice with a powerful suite of automated outreach tools that ensure no patient message goes unanswered, no appointment reminder is missed, and every lead is nurtured through intelligent, AI-driven workflows. This dedicated communication hub goes beyond simple notifications—it transforms the way you engage prospective and existing patients by delivering consistent, on-brand messaging across voice, email, and SMS channels.

Key Benefits

Automated Appointment Reminders and Confirmations

Reduce no-shows by up to 40% with automated reminders sent at optimal intervals. Customize messaging schedules to suit your practice’s cadence—whether it’s a reminder three days out, one day prior, or a same-day follow-up. Two-way SMS capabilities allow patients to confirm or reschedule instantly, seamlessly updating your calendar in real time.

AI-Powered Recall and Follow-Up Workflows

DentComm leverages natural language understanding to handle recall campaigns automatically. From routine hygiene check recalls to unscheduled restorative treatments, intelligent voice agents engage patients in a human-like conversation, capturing intent and booking appointments without front-desk intervention.

Lead Capture and Nurture Sequences

Convert website visitors and call-in leads into booked appointments with automated nurture sequences. Tailor content streams by lead source—social media inquiries, email inquiries, or web forms—and let DentComm send a series of personalized touches that educate, remind, and motivate prospective patients to take the next step.

Centralized Messaging Dashboard

Manage all communication streams from one intuitive interface. Filter conversations by patient status, campaign type, or channel. Review open rates, response rates, and call outcomes in real time to refine scripts, adjust timing, and maximize ROI.

How It Works

Define Your Campaigns

Set up appointment reminders, recall campaigns, and lead nurture sequences in minutes using prebuilt templates or fully custom messaging.

Segment Your Lists

Import or sync patient lists from your practice management system. Create dynamic segments by treatment type, last visit date, or outstanding balance.

Launch and Monitor

Automations run in the background—voice calls, text blasts, and email campaigns are triggered based on your defined schedules. Monitor performance from the live dashboard.

Iterate and Optimize

Use built-in analytics to test subject lines, message copy, and call scripts. A/B test variables, view engagement heatmaps, and continually refine campaigns for higher conversion.

Why DentComm?

  • Time Savings: Free your front-desk staff from tedious call cycles and manual texting.
  • Consistency: Deliver uniform, on-brand communications across every channel.
  • Scalability: Grow from a single location to multi-site practices without adding headcount.
  • Compliance: All messages are fully HIPAA-compliant, with secure archiving and audit trails.

DentComm is the cornerstone of patient engagement for modern dental practices. By combining AI-driven automation with rich analytics, DentComm not only keeps your schedule full it empowers your team to focus on what matters most: delivering exceptional patient care.

  • AI voice agents for receiving and making calls - no VM, no missed calls. Can handle 500 calls at a time.
  • Curated lists with assignable workflows for Recall and UnScheduled treatment plans for hygiene and unscheduled treatment appointments
  • Patient and staff engagement directly from the screen without touching the phone
  • Customizable VOIP set-up, unlimited calls, texts, emails & extensions with in-built call recording, transcripts & escalation for QA
  • Automated marketing leads capture, funneling & conversions
  • Teledentistry
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