DentSent

Boost Recall and Case Acceptance with DentSent

Timely follow-ups and personalized outreach can be the difference between an unscheduled treatment plan and a booked appointment. DentSent is built to convert more recalls into completed visits by leveraging data-driven targeting, multi-channel messaging, and performance analytics. With DentSent, you’ll re-engage dormant patients, streamline recall workflows, and drive case acceptance rates higher.

Key Benefits

Dynamic Recall Lists

Automatically generate recall lists based on custom criteria, treatment code, provider, or last visit date. Filter out patients with canceled procedures or outstanding balances to focus on high-potential contacts.

Multi-Channel Drip Campaigns

Engage patients via SMS, email, and automated voice calls in a coordinated sequence. Set cadence rules to avoid message fatigue and use personalized templates that address patient concerns and highlight specific treatment benefits, all managed through DentAdmin’s integration hub.

Real-Time Engagement Tracking

With real-time engagement tracking, you can monitor open rates, click-through rates, and response rates across each channel. Access a unified activity timeline for every patient to view message history, booking confirmations, and follow-up tasks.

A/B Testing and Optimization

Test subject lines, call scripts, and message copy to discover what resonates best with your patient base. DentAnalytics surfaces the winning iterations so you can continuously refine your campaigns.

How It Works

Segment Your Patient Base

Import or sync patient data from your PMS and apply filters to define your recall audience.

Build Personalized Campaigns

Choose templates or craft custom messages for each treatment segment—hygiene, implants, cosmetic, and more.

Launch and Automate

Schedule campaign launches or trigger them based on treatment plan completion dates. DentSent handles all follow-up touches automatically.

Analyze and Iterate

Review performance dashboards, export campaign metrics, and refine messaging strategies for improved conversion.

Why DentSent?

  • Higher Case Acceptance: Practices see an average 20% lift in case acceptance by re-engaging patients with timely, relevant messaging.
  • Stronger Patient Relationships: Personalized outreach demonstrates your care commitment and keeps patients connected to your practice.
  • Operational Efficiency: Replace manual calls and manual list management with automated workflows that free up staff time.
  • Compliance and Security: All communications are fully HIPAA- and TCPA-compliant, ensuring patient privacy and regulatory adherence.

DentSent gives you the tools to turn passive leads into active patients, boosting both recall compliance and revenue for your practice.

Get Paid For What You Produce
  • Timely filing scare eliminated and rejection/denial issues streamlined by our proprietary algorithm
  • No missed patient encounters and no procedures un-filed
  • Get alerts on claims not submitted within a timeline (48 hrs)
  • Utilize inbuilt and customizable QC process to submit clean claims with high percentage of first pass success
  • Obtain claim status and payment trends on the go
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